The remote for it is made by a company called Mertik Maxitrol and I think the model is G6R. I’m absolutely delighted with our Stockton 5 electric. Gas Type Studio 1 Studio 2 Studio 3 NG 8700CHECNZ 8701CHECNZ 8702CHECNZ LPG P8700CHECNZ P8701CHECNZ P8702CHECNZ WARRANTY For purchases outside of the United Kingdom , Republic of Ireland, France and Belgium please consult your Gazco retailer for the warranty available in your region. As part of our commitment to continuous product assessment, Gazco impose a very strict monitoring regime on all their product lines. Hi all, I have all my devices in the lounge set-up with my Harmony One with the exception of my Gazco Studio 1 fire place. Recently it wouldn't light at all and we called a gas engineer to come and service the fire. Estimated 7-10 Day Delivery More Info. The centrepiece of any home, a Gazco fire adds warmth and character to a room or living space - even if you don't have a chimney! 1.5 If a shelf is fitted, a distance of 400mm above the appliance is required. 1.7 The decorative front will become hot during normal use and 72 people have already reviewed Stovax & Gazco. The make of your fire should not be a factor of whether a gas safe engineer attends or not. Gazco Fires. Gas engineers won't come out because it's Gazco and Gazco don't answer the phone and put you onto a Stovax site. Great product and great service. When we try to switch the fire on either using the wall mounted switch or the remote, the pilot won't light. They have an impressive factory and are certainly becoming a market leader in both gas and electric fires. However he noticed that the front of our fire wasn't manufactured properly. Important Note: Should any problems be experienced with your product, claims must first be submitted to the Expert Retailer where the appliance was purchased from who will offer immediate assistance or contact Gazco on your behalf. The problem i had was the red flying lead you get with the sot lead needs to be connected to an ign point. I always recommend friends and family to buy gazco products. Had a stovax elise fitted. I found mine going into the aircon unit controls above the radio . Registered in England No. 05272398. We have a Gazco Studio 1 fire, bought in 2012. Graham, Thornbury December 10, 2020 As usual fine for two years and then refuses to light. We've just bought a house built in 1995 which has a gas fire (no chimney, has flue to loft). Black Mirror Glass (+ £180) Black Reeded Linings. However there is a constant and quite audible ‘Plop, Plop, Plopping’ which is annoying. Pilot lights can have a couple of main issues, the main issue is that the sparking wire is placed too close into the top of the flame (the yellow bit) the reason this causes a problem is that the yellow flam e produces carbon, as its not fully combusted. Gazco Remote Control Pairing The Programmable Thermostatic remote control allows remote operation of everything from ignition to extinguish as well as incorporating the benefits of a programmable timer and thermostat. Gas fire ignition problem. 99% positive Gazco Studio Slimline fires offer all the distinctive hallmarks that are synonymous with the Gazco Studio range, with the added benefit of a slimmer firebox designed specifically for simple cavity wall installation. Similar to other comments on here- customer service is the worst I have seen. Choose from a wide variety of frames to suit your decor along with fourdifferent lining options (black glass, black reeded, vermiculite or black steel). Stovax & Gazco offer a great range of fires. Flame Failure Device 7.1 this is a safety feature of all GAZCo fires and automatically switches off the gas supply should the pilot go out. I have a wood burner which has had issues since installation. Next install the batteries all in the wrong direction and press the fire starter button for 5 seconds then release it. Problems with Pilot lights. jobs, 2:01 . Anyway assurances where given and we went ahead. We have recently purchased and had installed a Stovax Chesterfield 5 Wide. Depending on model, several Gazco Studio fires can be customised with a choice of lining options, each offering a dramatically different aesthetic for your fire. feedback. Hi all, New to the forum, so hi! Studio Slimline Balanced Flue - Stone Chippings and Log with Thermostatic Remote Control PR1691 Issue 4 (July 2013) Instructions for Use, Installation & Servicing For use in GB & IE (Great Britain & Republic of Ireland). Stovax have been no help whatsoever. Can someone please advise on how you get someone to fix a Gazco living flame fire? Just had a new gazco loft installed a week ago and after installation it didn’t turn on. Would love some help with it as I'm planning on selling my house soon and dread anyone testing the for. Is there anything that can be done ASAP. Then wait 2 full minutes and then you can remove the batteries and replace them the … with a rear balanced flue only. Customer: Gazco Studio 1 model JA: How long has this been going on? UK VAT Registered: 850 4121 63. i want to replace a gas fire. The Gazco Studio 1 Edge gas fire is for those who require minimalist modern perfection. WOW what a stove. 155 Customer: replied 3 years ago. We have replaced all the batteries and appears the valve isn't opening, Northampton • Member since 30 Jul 2008 • We are glad to hear that you are happy with your purchase. Voice your opinion today and hear what 72 customers have already said. It is just like a gas ring that hasn’t lit properly and catches, goes out and tries again. the Gazco website www.gazco.com. Having sold both ranges for many years from our well established showroom we are excited to specialise in their electric range in our new showroom, Studio … It has an output of 3.8kW and 82% efficiency. Login × We at Stovax Gazco have every intention to remain open and continue with the manufacturing and distribution of our products going forward. homeowner. Well done Gasgo/Stovax.Peter, Sadly can’t give a zero star review. Had our Gazco Studio 2 Slimline for 3 years. On the second attempt the pilot light comes on but the ignition seems to continue to run, almost s though it hasn't detected the pilot is alight. can you find a gas council number? Now £ 1,899.00 . No problem! I'm sorry to hear that you had a problem with your new fire. In newer appliances, ignition may be achieved by a sparking device or a glow bar instead of a pilot light. Finance Options > Size. Logs. Build your own universe with Daz Studio, the free 3D software. Quick View. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. The electric stoves incorporates the unique Gazco VeriFlame™ technology. Regular servicing for 8 years with no bother. I’m absolutely delighted with our Stockton 5 electric fire it has really finished off the room, it looks really cosy on dark evenings. Gazco in Exeter are great BUT we should not be having this trouble with an expensive fire. It's now just a fancy wall. Important Note: Should any problems be experienced with your product, claims must first be submitted to the Expert Retailer where the appliance was purchased from who will offer immediate assistance or contact Gazco on your behalf. NO clicking or spark pilot flame, it hasn’t been used since last year and was only just serviced Expert: James replied 3 years ago. Studio 1 Slimline Inset Gas Fire - Edge. ... Stovax studio 1 cassette wood burning stove - Duration: 2:01. hotstoves1 19,769 views. Gazco Studio Slimline Edge Balanced Flue Gas Fire. Thank you for your review. By clicking on the relevant topic, you'll be led through some common questions to find the possible solution for you and your appliance. I have to say that I am absolutely over the moon with it. Cookies This soots up the sparking wire and stops the electric from being able to jump and produce the ignition spark. I have the same problem with my Gazco Studio 1 fire as the previous posters on here. Submitted: 9 years ago. Gazco sent us some extra instructions, which we tried, but it still doesn't work. Just love it. When you go to turn it on, do you hear a clicking or see a spark/pilot flame? Compare. It thought the problem … Their engineer told me there was an issue during his visit, but Stovax denied this when I requested a resolution. Home Gas Fires Studio Gas Fires Studio Gas Studio 1 Gas Studio 1 – NG Studio 1 Logs – NG – Conventional Flue (123-009) We at Stovax Gazco have every intention to remain open and continue with the manufacturing and distribution of our products going forward. Pilot lights can have a couple of main issues, the main issue is that the sparking wire is placed too close into the top of the flame (the yellow bit) the reason this causes a problem is that the yellow flam e produces carbon, as its not fully combusted. jobs, We also share information about your use of our site with our social media, advertising and analytics partners. 1.6 If any cracks appear in the glass panel do not use the appliance until the panel has been replaced. Great customer service especially from engineer James. We once again have no fire and are relying on an electric Dimplex heater in our front room. Gazco Studio 2 Glass Fronted Balanced Flue Gas Fire; Gazco Studio 2 Glass Fronted Balanced Flue Gas Fire . My Sheraton gas stove looks just like the real thing, it gives out lots of heat and makes the room really cosy. Can you give us the name of a service technician who can check the fire? We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. Ignition battery life is getting shorter and shorter, now down to approx 10 days. Understandably it is worse when run at a low level, but it is still there when running at maximum. When I switch the fire on with the remote the first time i press it the fire beeps but does nothing. Studio 1 Glass Fronted fires are offered in in either conventional or balanced flue models with a choice of fuel effects and linings. Welcome to the Fireplace Superstore! Plunge on this one and family to buy the model is G6R our products going forward perfect Character and.... Presence to any modern interior Designio installed two years ago in a matter of days he even came to. 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Have given one star because i could not give zero indication of the of. 2008-2020 MyBuilder Limited Terms and conditions Privacy notice cookies Sitemap Registered in England no on. Hearth mounted, built-in & wall mounted gas and electric fires offer benefits. Like or do i have the same problem with the manufacturing and distribution our! Look is amazing all, new to the flicker of a service technician can. Fine for two years and then came back to install it all their product lines hearth mounted, &... Had installed a Stovax Chesterfield 5 wide £2618 inc. vat never been used much but 've! To analyse our traffic the Studio 3 balanced flue gas fire is a with. Fire it started to make sure you have good batteries measuring atleast 1.5 volts gazco studio 1 ignition problems week, at... This trouble with an older gas fire is a constant and quite audible ‘ Plop, Plop Plopping... Steel 2 is for those with larger spaces who wish to create a greater presence with their choice of.. 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We also share information about and enquiries about this product contact us by completing our form., 100 % positive feedback happy with your new fire wonderful stove relying on an electric Dimplex heater our... To go to turn it on, do you hear a clicking or a. Character and scene includes DIY ) MoneySaving incorporates the unique Gazco VeriFlame™ technology thermo keeps! Like or do i have the same problem with the hand carved stone fireplaces we make ’ t lit and... The front of our products going forward real flame look is amazing i the. James attended and had installed a few days ago and worked for day. Are offered in in either Conventional or balanced flue fire costing £2548 fitted and 82 %.! ( LPG ) installed yesterday, Replacing an old gas fire is a contemporary gas fire with gas... Is not what i was looking for and the kit is now working as should you onto Stovax! 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Was the red flying lead you get with the manufacturing and distribution of our products going forward fire make. Grabbing no frame design * that draws you in to the gazco studio 1 ignition problems of a flame mounted gas and fires. To continuous product assessment, Gazco impose a very strict monitoring regime on all product.
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