Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. These My Account details aren't linked to this SIM so you won't be able to view the details of this mobile service. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. See this content immediately after install Get The App I've been told I need two My Accounts, each requiring separate email addresses. I'm going around in circles here. These My Account details aren't linked to this SIM so you won't be able to view the details of this mobile service. Optus turns to AWS for help with becoming 'end-to-end' cloud solutions supplier. If you already have an account please login on the left. I had to remind them that they work for Optus, not me, and if it's linked to another service then shouldn't THEY be telling me what service it's linked to?! Do you still want to log in using this My Account? XYZed was established by Optus in 2000 to provide wholesale business-grade DSL services under an individual brand, but today provides a collection of products only as part of the Optus Wholesale & Satellite division. This. Setting up my mobile phone for Exchange email. could I register with it and then link my a/c there? Optus | 108,808 followers on LinkedIn. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Thanks for the advice but apparently I cannot link an Optus mobile account login to an Optus Broadband Internet account login as they are run as 2 separate parts of the business. We can always link the service to your profile from our end. I've had this number for 18 years, not sure why this is happening. What you want is a My Account feature, not an Optus Zoo feature. Hi @jocindi, unless one of the accounts is a business account I don't see any problem - it is what I did...  And it is what I have right now. Optus > Yes Crowd > Mobile > Mobile > How can I link my Flybuys and Optus accounts? How do I set up my Outlook email to sync with my optus webmail account. If you don't want to call, you can message our Social Media Team via  Facebook or Twitter they have a point of escalation for the following urgent enquiries: -No Broadband connectivity (no access to the internet), -No Mobile connectivity (can't make or receive calls). View your usage, get billing support and much more with the My Optus app, download it. Welcome to the Optus SMS Suite! I moved from Optus cable to Aussie Broadband HFC NBN, but kept the Optusnet email, as I have a mobile broadband account with Optus. Manage your account on-the-go with the My Optus app. Have you tried adding your service in My Account? Thanking you in advance for any assistance you can provide! Optus. cancel. Before you can set up your mobile phone for POP3 email, you need to set up your mobile phone for internet. Your account number is 14 digits long and is at the top of your bill. ‎Tap into My Optus app for the easiest way to manage your OPTUS account and get help when you need it. If its in someone else's name then you'll need to transfer the account to you first You'll need to enter service number or username. Please choose one that's between three and 20 characters in length, and contains only letters and numbers. Please PM me with your account number, full name, DOB and email login so we can get to the bottom of it for you. It starts with either an '8' or a '9' Click 'Generate Security Code'. When I log in I can only see my mobile account how do I add my home internet account to the same log on. Home Blog. *Create a Username: You need to choose a new username. Thanks for the advice but apparently I cannot link an Optus mobile account login to an Optus Broadband Internet account login as they are run as 2 separate parts of the business. Good luck. Enter the email address you provided when … Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. How Optus online chat works. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you really want to retain your email address, you must have an active account with Optus. We can definitely take a look though! Just contact Optus and request it be put on the one bill / account. Do you still want to log in using this My Account? If it's not working, please chat with us. Did you ever get this resolved? Please follow the instructions emailed to you to finalise your registration for My Account. Using POP3, your email are retrieved and stored locally on your mobile phone and at the same time they're deleted from the server. Auto-suggest helps you quickly narrow down your search results by … It was working fine, however Optus disabled my email, when I cancelled the cable, so I removed it from Outlook. Optus tech support told me I could not link them also ??? If you do receive an error prompt, let us know. Check your usage, view and pay your bills, see your plan info, message us, and more. We are […] Tomorrow is ours to create. You can ask your questions on the official website or using My Optus app. Enter Prepaid Service Number to Recharge: Payment cards accepted. I’m part of the Yes Crowd team, employed by Optus to help run our online community. There are certain limitations when it comes to particular product types but that shouldn't stop you registering for electronic invoicing or accessing PDF copies of your bills online. Optus - My Account - Dashboard. If this is true it is ridiculous as we all know how frustrating it is to remember all the passwords you need to access things on line. I have been busy a few days but have tried again and still cannot. Optus gained exclusive access to this link in 2001, ahead of acquiring the organisation in 2005. Can’t access your account? When I log onto my mobile account there is no option on the right to add an account. I have a postpaid number, and I got the same issue; I get the same message popping up every time I try logging in my account on the Optus app.still to this day, unsolved. A bank on a mission to transform opportunities into wealth At Optus, our origins date back to 1921 when a group of visionary and courageous African American leaders founded Victory Savings Bank on the principle that all people should have access to the American Dream, not just those born into the “right” circumstances. I just transferred my Optus mobile from one company to another and I have set up my online account access. When I open the iOS app, my data is shown fine without logging in. If this is true it is ridiculous as we all know how frustrating it is to remember all the passwords you need to … Is the phone in your name? Hi Berowra2 Thanks again. You've given the "add a service" tab a shot? Thanks - 597446. Use your My Account email address and password to … The other Optus Zoo is mainly to do with Mobile content and does also let you set up your five MyTime numbers if you have this feature. MESSAGE US 24/7 FOR SUPPORT • Get instant responses from our new Digital Assistant • Connect to human experts when you need to • Access your message history • Reply when it suits you FIND YOUR OWN… Optus customers have flooded social media to complain about suspicious account activity, claiming they have been victim to "major privacy" breaches when logging into their accounts. Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. Log in to My Account. Please contact Optus directly on 133 937 during these hours. Want to set up your mobile phone for Exchange email? You can turn Optus Roaming Pass on and off at any time using My Optus app and My Account, you’ll find the option in International Roaming settings. You can set up your mobile phone to send and receive email from your email accounts. There's no double up between the main Optus My Account and the Optus Zoo features. Heya @jocindi, sounds like your Internet account might not be compatible with My Account. Manage your Optus account, view and pay your bills, check your usage and message us in My Account. Can you please link my account? In je Google-account kun je je gegevens, activiteit, beveiligingsopties en privacyvoorkeuren bekijken en beheren om Google beter voor je te laten werken. I contacted Optus who then re-activated my email, but I am unable to add it to Outlook 2016 in Windows 10. Optus Roaming Pass will start automatically once you make or receive a call (mobile plans only), send SMS, or use data (including MMS) in an eligible destination. I have a prepaid service. @timbosauer, you can absolutely link a broadband service to an existing My Account profile. It can take up to 48 hours to complete. It is therefore not possible to access your email from different devices. I am now trying to link my phone service to the account and I need the account … Login . You can also try our My Account Troubleshooting guide. The best way to manage your OPTUS account and get help when you need it. Hold the line, don't press 1, keep on the line follow the prompts and you'll reach the team who can action this for you. Recharge with Credit Card or Debit Card Optus Bank, Inc. | NMLS #: 811363 | Licenses | NMLS Consumer Access This website contains links to external websites. I am having the exact same issue, have had the same number for many years.. Terms of use Privacy & cookies Privacy & cookies Email address *. Optus do not offer dial up or email-only services. I tried messaging them on Facebook, they said my email was linked to an additional service and then asked me if that is true. Hi @jocindi, Inside MyAccount, go to "Add A Service" (on right hand side) and then follow the instructions to Link My Optus Service. View your usage, get billing support and much more with the My Optus app, download it, Re: how can I link 2 accounts on my login, ------------------------------------------------------------------------------------------------------------------, ------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. Because I am having the same problem and I'm not paying these guys just because they text me a random amount with no bill attached.What a pain! Turn on suggestions. Sorry, your account must be activated prior to logging in. I've had this number for 18 years, not sure why this is happening. Can you please link my account? When you sign off with Optus, Yyur account will remain valid for 90 days after cancellation, but after that it will be deleted. It's easy, but remember you need to set up your mobile … Tap into your account with the My Optus app. Alternatively, you can sign up for a free trial by clicking on the link below. Solved: How can I link my flybuys account. Maybe you used to be able to or maybe if I could log into my home internet account the option may work that way around ? My account not linked. Re: Link Service - My Account Yikes Just getting back to your PM about this now. 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