Our travel insurance partner Allianz Assistance now offers medical assistance cover for COVID-19 for customers in the UK and some other countries. Find out about all of our enhanced cleaning measures. Executive Club Members can also redeem their flight for. We are unable to issue a voucher for a flight that has already been cancelled by a customer. You will find the entrance to lounge 40 with free WiFi, drinks and snacks on the second floor above Lounge 2. The seating areas are now sectioned off into smaller areas with the addition of plastic screens. Book the AspirePlus lounge now. Bookings made from 11 June 2020 onwards Eligible for travel dates from 11 June 2020 to 31 August 2021| Notice required – three weeks. The vouchers are non-transferable but we recognise that some of the original customers may no longer be able to travel - so we ask that the new booking contains at least one of the travellers from the original booking. Will the voucher have any new booking restrictions? Vouchers cannot be combined with Avios, they can only be used either to redeem against fully paid flight bookings or towards a deposit/full payment of a holiday package. When can a booking be exchanged to receive the voucher? Is food and drink still available on your flights? Or even cancel it completely. As tempting as it might be to head over to a fully stocked bar, there are signs in place to remind guests that it is strictly table service only. There will be no additional charge for this, as long as it does not exceed the standard hand baggage allowance. Perhaps the biggest and best change of all is the food and drink service. If you'd like to use your Future Travel Voucher to make a booking, please contact us on 0800 727 800 from the UK, or +44 (0)203 250 0145 from outside the UK and we will help you make your booking (if you are calling from the USA please contact us on 877-767-7970 or view worldwide contact centre details here. Find information on discounted COVID-19 tests (UK only) if required to enter your destination. A minimum of 7 days' notice is required if making a hotel-only reservation. The voucher is non-transferable. Please note you will not be refunded any Avios points related to the original booking. Our contact centre opening hours are 06:00-04:30 Monday to Sunday BST. Editorial Note: The Points Guy UK is independent; the opinions published here are always those of the reviewer, who has final editorial approval. However, as part of that flight, I experienced an improved lounge offering. What is the latest information on British Airways flights (operated by Comair) in Southern Africa? Overall, while you may think that the digital ordering system may reduce your options, just about everything we have known to expect from BA’s Galleries South lounge is still available. What are the rules for customers coming into the UK? When you’re on board, you’re allowed to remove your face mask for a reasonable time to enable you to eat or drink. There’s also a white and dark rum, tequila, Baileys, Pimms and Otard VSOP Cognac. Can I claim a voucher retrospectively? First of all, I was traveling on an international business-class ticket with both BA and AA. On Sunday, I took my first international flight since the U.K. government relaxed restrictions on travel. You have a number of options available to you: If you have a Future Travel Voucher and you’re ready to use it, please call our contact centre on 0800 727 800 from within the UK, or +44 (0)203 250 0145 from outside the UK, and quote your voucher code so we can assist with your booking. Before you travel please be aware that you will have your temperature screened before your flight departs, and customers with a high temperature won’t be allowed to board the flight. Our book with confidence commitment means you ’ re not flying busi… Earn faster collecting. 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