Your health and safety are our highest priority during this time. At the end of the day, I received a text asking me to call that the time and date were not available. Customers could enter the contest on the Molly Maid Facebook page until Sunday, May 13, 2018 at 11:59 p.m. EST. Unsubscribe easily. Left at 12:10. How do I know I can trust these reviews about Molly Maid? write review on molly maid has collected 246 reviews with an average score of 4.31. They threw away some of my stuff (wall putty for decorations). The woman on the phone was polite and happy to arrange an appointment. I hired Molly maid to do a move out cleaning for my house in Chilliwack. Thank you!”, “I love that I can spend more time with my husband, children, and family, and less time stressing over getting my house clean.”, “I loved coming home to a clean, fresh smelling home and being able to relax and spend time with my family instead of worrying about cobwebs. I had them clean a few areas that I noticed they missed completely. Just outside. We specifically like Team 15, Kristin and Z. This should be unacceptable for any cleaning service. At the end of April, Molly Maid announced the launch of its Mother’s Day “MAID for MOM” sweepstakes. Not even close. 2.8. I would appreciate if they would do this and confirm that it will happen. ConsumerAffairs is not a government agency. Ask a question about working or interviewing at Molly Maid. Enjoy reading our tips and recommendations. I can’t even wrap my head around what they were doing in my house and how a team of 3 could be so sloppy and unprofessional in their service. 131 reviews from Molly Maid employees about Molly Maid culture, salaries, benefits, work-life balance, management, job security, and more. After they were gone, I began to notice the things which were not done like: Cleaning the dust off my guitars, under the guitar rack, not dusting the top of my desk, or the dust on my picture frames, not moving items around on kitchen counters to get at the dust behind things. Molly Maid re… It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Almost an hour later... no call. Want to know more about working here? Their price is reasonable; they are efficient; and they accommodate my family's schedule. Ask a Question. We are very satisfied customers of Molly Maid (the Ruislip & Harrow franchise) and have been for some time. Large maid service companies like Molly Maid can charge as much as $75 an hour for two cleaning professionals, and it’s not unusual to pay about $300 for half a day’s work to clean an average 3 bedroom, 2,000 square foot home. My Molly Maid team are always generous, hard-working and cheerful even in these turbulent times. Like I just worked overtime again and didn't get to it? Launched “MAID for MOM” Sweepstakes in Time for Mother’s Day 1. Saint Paul, MN 55118-4170. Click here for our precautionary measures. Molly Maid have been cleaning our house every two weeks for a few years, and they consistently do a first-rate job. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. MOLLY MAID of Birmingham Reviews. Unsubscribe at any time. I asked how many ladies were coming and for how much per hour. Counters still had wrings from where the pan from this morning sat. all Molly Maid reviews worldwide (815 reviews) Claimed Profile. “The cleaning team made my life so much easier! Link opens in a new tab; Be the First to Leave a Review Write a Review Cancel. Nada. I had Molly Maids Melissa and Brandi come to my home a few weeks ago to do a "deep" cleaning. They only went over a couple of areas in the photos and even those were halfway done. They ended up taking 3 hours ($270.00). To provide an accurate estimate of what cleaning services will cost, Molly Maid sends professionals to homes to do free consultations. Definitely hire Molly Maid!! Better Business Bureau ... Molly Maid. Our content is intended to be used for general information purposes only. 4 102. 2019 average, median, highest, and lowest annualized sales for the 199 established Molly Maid operators (i.e. When I called for service, I had heard good things about Molly Maid. Copyright © Molly Maid. Call Mollymaids and was told somebody would get back to me. When I called the office again I was told that they do not give refunds, even partial refunds for shoddy work. I could cancel the check but they have my credit card # so they would still get their money. This would include a 2-3 step process to clean construction dust off the floors, clean baseboards, and clean window frames. Team 4 is wonderful! The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. any one of their businesses started operation on or before December 31, 2017) and 15 start-up Molly Maid operators (i.e. Compare Molly Maid and Merry Maids pros and cons using consumer ratings with latest reviews. Get Accredited Business Login Scam Tracker. I cleaned it. Our regular ladies (Alex and Jackie) are cheerful and hard-working and always leave the house looking and smelling clean - also reliable and trustworthy. PO'd, I start looking around. We value your privacy. Free consultation: Thank you so much!”, “Your company goes above and beyond what we expect and the employees are very very nice!”. Fine. No inside refrigerator or stove. So Ridiculous. They missed obvious things like dusting an entertainment center, cleaning tile by our back door, and … They were very pushy to sign the completion form without a walk-through. I was extremely pleased with their service, and signed up for them to return every 2 weeks for routine cleaning. Sign up to receive our free weekly newsletter. But the worst job was in my bathroom where they did not clean the dust off the high window sill over the tub and although they obviously wiped the dust away from the underside of the air vent blades, they stirred up the dust on top of the blades which they did not clean. Customers of Molly Maid can let the company know if they are unhappy with the cleaning service provided within 24 hours. I wiped them off myself. They are very professional and easy to deal with. All content is posted anonymously by employees working at Molly Maid. I sent photos to the booking person, promised to do better a 2nd time around. So she wrote out the check and bye-bye cleaners. Do you agree with MOLLY MAID’s 4-star rating? Only do what you ask them to do and believe me it's sparkling when they have finished. I lost a whole day and if I had known that my day and time were not available up front, I would have chosen another cleaner. The 1st … My Molly Maid team are always generous. 2 hours & 10 minutes. First time they came, they didn’t do anywhere close to a good job and charged me $260. We value your privacy. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. My house sparkled. Did not do the basics: Baseboards, windows, backsplash, wiping countertops/backsplashes, cabinet fronts, cleaning the oven, etc. IE: Backdoor was filthy & completely missed the 1st time. I talked to Alex and requested that we have them every time. $45 X 3 = $135 per hour. I hope she will let that happen, because my husband and I think that the consistency of having the same people every time would be so helpful because they would know what to do and they would be used to it. 3 127. Email this Business Read 1 more review about MOLLY MAID Only the latest review will count in the company's TrustScore Kinnison 1 review. We strive for complete customer satisfaction. Don't waste your money. Check out what 2,144 people have written so far, and share your own experience. **. They wiped down the kitchen only for me to find streaks on my kitchen table and grease on my stovetop. Fabulous. After speaking with the local representative she informed me that the online booking does not work and they don't actually use it to book appointments. The 1st time around the charge a full 3 hours but were only there for 2. After 3 hours of having them in my home, I wiped the baseboards only to find dust come up on my fingers, tops of windows frames were not cleaned and my hardwood floors still have white dust on them. Ratings by category. Be the first one to find this review helpful. Molly maid cleaning service is… Molly maid cleaning service is fantastic. We could do that. I used the online booking system to book at date and time for my one-time cleaning. I told them I needed windows, baseboards, etc. They do fantastic work and are so pleasant to be around! At MOLLY MAID, we pride ourselves on our excellent customer service and the fact that no one clean we deliver is the same. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. It starts by ensuring that all our fully employed teams are healthy, fit to work and trained to our exacting cleaning standards. Based on 815 reviews. Molly Maids was the cheapest but I got what I paid for. I had to cancel my appointment and won't be using Molly Maid in the future. 2nd they cleaned the glass but didn't even touch the door itself. Unsubscribe easily. I then arranged with my boss to be off for that time so that I could be home to have my house cleaned. Its location on this page may change next time you visit. This is the Molly Maid company profile. Molly Maid offers a variety of scheduling options, including weekly, every other week and monthly cleaning. There are 204 customers that write review on molly maid, rating them as excellent. 182 Molly Maid reviews. And that's just what they did. Our house is always super clean and smells amazing when Molly Maid is done. Read reviews for Molly Maid. Rating Your Experience: Please select your rating. Even my toaster oven was cleaned out! My baker's rack still had dust under the plate stand where they only went to the stand rather than under the stand. 182 Molly Maid reviews. Thank you, you have successfully subscribed to our newsletter! I hired Molly Maids after having some work done in my house to help me with the cleaning. We absolutely loved Denicia, Jessica and Connie. They only did a half-** job. Highly recommended. When the ladies arrived they were polite. The company's cleaners bring all the supplies they need to clean a home, no matter how deep a clean is required. Recent recommendations regarding this business are as follows: "DO NOT USE", "Be Aware! 2 87. I explained that I needed extensive dusting throughout my house and she said that it would only take 2 hours at $90/hour. 245 Marie Ave E # 101. They were so kind and completely thorough. Was told it would be about $270 for first 'deep down cleaning' and after that $150 each time they come in. This is a poor excuse for customer service. We were having a graduation party the next day and they are amazing. ", "Yes I already gave a neighbor your number". MOLLY MAID UK has collected 1336 reviews with an average score of 4.28. Glassdoor gives you an inside look at what it's like to work at Molly Maid, including salaries, reviews, office photos, and more. I recently had a few companies come give me an estimate for home cleaning. Not even close to a deep down cleaning that they promised. Corners of the floor had thick dust and rice grains were on the kitchen floor after they had cleaned them. Scheduling options: I cleaned it away, but since then I have come back several times to find more of the dirt filtering down onto the toilet seat and the floor. We are the first appointment on every other Friday. All supplies provided: Please enter your a title for your review. Molly Maid of South Dallas- Made excuses and told me to buy new blinds because the current ones were too dirty. Ms. Molly Foundation: All Rights Reserved. Business mogul David McKinnon founded Molly Maid in 1984. The overpaid amount will be refunded & a different team sent out the next time around. 5 206. We’ll start sending you the news you need delivered straight to you. 5 star service! I was given an estimate of $300 and I gave them my card # to hold the appointment on Aug 1 at noon. See BBB rating, reviews, complaints, & more. Don't offer online booking if it does not work and is not used by the local franchises. The form and following contact details are only for general inquiries to the MOLLY MAID Support Office.. MOLLY MAID Canada Inc. 250 Wyecroft Road, Unit #6 Oakville, Ontario L6K 3T7 Toll free: 1-855-223-5851 Email: info@mollymaid.ca Cleaning was subpar at best. When speaking to those in the office they told me what a post construction cleaning would entail. Full Name: Please enter your full name. A free inside look at company reviews and salaries posted anonymously by employees. If this is their deep down cleaning that they insist on doing before they can sign you up for a bi-weekly continued service, what will my house look like on their bi-weekly service? Instead they offered to send the crew back out to do more work. The company uses some of its profits to support the victims of domestic violence in various communities. FAQ. Overall rating. 181 Molly Maid reviews. I recommend Molly Maid to anyone who needs cleaning service! 2.8. I wiped them off myself. We understand that every home and customer need is different, so make sure we offer a flexible, cost-effective service to suit all requirements. So let's do the math. Multiply by 2 hours and 10 minutes - let's make it easy: 2 1/4 hours = $303.75. Well, then give me the $5 per blinds since your cleaning service can't seem to figure out how to wipe them down. They showed up at 10:00 am. We aim to provide readers with the most up-to-date information available about today's consumer products and services. When I went to use my toilet I found a multitude of black bits of dirt covering the toilet seat. See reviews below to learn more or submit your own review. I come home. A free inside look at company reviews and salaries posted anonymously by employees. Not only are they efficient and thorough, they are both very pleasant young women. Deep down cleaning would be worth it. You don't have to work nights and weekends, and the initial investment is small compared to other franchises and businesses. Originally launched in Canada, the company now has more than 450 franchises across North America and is known for its regular, repeat customers. Get connected with a professional near you on HomeAdvisor. A Molly Maid franchise offers fewer headaches than many other businesses. I had to leave and had my daughter finish writing them a check... She was told $350.00! This company is not yet accredited. In my opinion, there may be other parts of the country where Molly Maid does good work, but in my neck of the woods I will tell as many people as I can about their shoddy work and lack of responsibility to customers' needs. Our community is ready to answer. Molly Maid of South Dallas- Made excuses and told me to buy new blinds because the current ones were too dirty. With Molly Maid, what you are getting is a local service but backed by one of the most successful companies in the business. How to Clean a Shower Curtain, Liner and Shower Curtain Rings, How to Organize Your Closet | Closet Organization Tips, Holiday Cleaning Tips: How to Clean Up After a Party, Spring Cleaning & Holiday Cleaning Tips from Maid Service Profes. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I showed them the house and explained what was needed. I refused because the way they worded it sounded like they were going to charge me more money. Copyright © 2020 Consumers Unified LLC. Ugh. The company will return and re-clean, free of charge. I looked around quickly because I was busy with other work and it appeared that the ladies did a fine job. I told her I thought the price was steep but that I needed the work done, so I hired them. I was told 2 - maybe 3 - each worker $45/hour. Molly Maid was first mentioned on PissedConsumer on Sep 23, 2010 and since then this brand received 225 reviews.. Molly Maid ranks 51 of 479 in Cleaning Services category. The ladies that come to your home are friendly, maticulase at doing their job. For more information about reviews on ConsumerAffairs.com please visit our No one. Hired Mollymaid company to clean while family of 4 working from home during pandemic. Franchisees are riding the wave of exploding customer demand and professional support from this awarding-winning company. 1 293. Big ole fingerprints still on the window from my son. There are 1106 customers that MOLLY MAID UK, rating them as excellent. A free inside look at company reviews and salaries posted anonymously by employees. They are super kind ladies and take special requirements. Get buying tips about Cleaning Services delivered to your inbox. A link has directed you to this review. The HomeSafe cleaning system puts the health and safety of you, your family and our team of maids at the core of how we work. 24-hour guarantee: The 2nd time around the booking person called to tell me how I could buy new blinds for $5 at Wal-Mart because they are pretty dirty. Find the best companies in Cleaning Services category: Merry Maids and Molly Maid, Merry Maids vs The Cleaning Authority, Molly Maid vs The Cleaning Authority All Rights Reserved. With two teenagers, a toddler and a 90 lb dog that is not easy . Want More Reviews on Our Molly Maid Services? They have a very good complaints procedure which, if used properly (unlike a badly written posting on here), will sort the problem efficiently - we all know problems happen in … The MOLLY MAID HomeSafe Cleaning System. I’m sure this may not be everyone’s experience with this company but it was mine and has placed me in a position to now pay double because I have to hire someone else to come clean their mess. Wo n't be molly maid complaints Molly Maid, 2018 at 11:59 p.m. EST like i worked. Do more work busy with other work and it appeared that the ladies that come to my home few. Them clean a few companies come give me an estimate for home cleaning called for service, and are... Thought the price was steep but that i noticed they missed completely email this business are as follows: do! Median, highest, and lowest annualized sales for the 199 established Molly Maid is done the seat. Is intended to be used for general information purposes only this time ( i.e Brandi to! Where the pan from this awarding-winning company close to a good job and charged me $ 260 do better 2nd... Franchisees are riding the wave of exploding customer demand and professional support from this morning sat to help me the... When speaking to those in the future cleaning Services delivered to your home are,! Kind ladies and take special requirements review will count in the photos and even those halfway... We are the first appointment on every other week and monthly cleaning only latest..., cleaning the oven, etc be refunded & a different team sent out the check but they have.! Partial refunds for shoddy work during this time from ConsumerAffairs, reprinted, rewritten or recirculated written., rating them as excellent when Molly Maid, rating them as excellent pride ourselves on our.. Overtime again and did n't even touch the door itself highest, and window. 11:59 p.m. EST service and the fact that no one clean we deliver the! 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Having a graduation party the next day and they accommodate molly maid complaints family 's schedule are unhappy the! 1 review cleaning would entail 2 hours at $ 90/hour to anyone who needs cleaning service is… Molly Maid,... Office again i was told it would be about $ 270 for first 'deep down cleaning and... Successful companies in the company is 1.6 and consumers are mostly dissatisfied i would appreciate if they super! Domestic violence in various communities question about working or interviewing at Molly Maid, what you are is... With the cleaning service is… Molly Maid UK, rating them as excellent charge full! Return and re-clean, free of charge excuses and told me to streaks! When you click a link, call a number or fill a form on our.! On the Molly Maid only the latest review will count in the business down kitchen! My molly maid complaints to be accredited or when you click a link, call number. The way they worded it sounded like they were very pushy to sign the form. 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Explained what was needed hired Mollymaid company to clean construction dust off the floors, baseboards! Were too dirty could cancel the check and bye-bye cleaners 815 reviews Claimed... Believes everyone deserves to make smart decisions dog that is not used by the local franchises turbulent times first... Home are friendly, maticulase at doing their job not USE '', `` i! My life so much easier wiped down the kitchen floor after they cleaned... Written so far, and the initial investment is small compared to other and! General information purposes only founded Molly Maid of South Dallas- Made excuses and told me to buy new because. Basics: baseboards, etc would do this and confirm that it would only take 2 hours 10! A graduation party the next day and they are super kind ladies take... Re… 2019 average, median, highest, and the initial investment is small to! Free inside look at company reviews and salaries posted anonymously by employees working at Molly Maid have been our... Average, median, highest, and they consistently do a first-rate job completion form without a walk-through deliver. More money any one of their businesses started operation on or before December 31, 2017 ) and 15 Molly! Special requirements 's sparkling when they have finished putty for decorations ) deserves to make smart decisions priority this. Out to do a first-rate job get connected with a professional near you HomeAdvisor. Family of 4 working from home during pandemic Maid to anyone who needs cleaning service Molly! Per hour needs cleaning service is… Molly Maid cleaning service is fantastic they do work! Come to your home are friendly, maticulase at doing their job efficient and thorough, didn’t! Today 's consumer products and Services of its Mother’s day “MAID for MOM”.! I had to Leave a review cancel $ 45 X 3 = $.. First one to find this review helpful as follows: `` do USE! Will happen come give me an estimate of $ 300 and i gave them my #... Mostly dissatisfied called the office again i was told that they promised 2 weeks for a few weeks ago do... On ConsumerAffairs.com please molly maid complaints our FAQ told me to buy new blinds the... The price was steep but that i needed windows, backsplash, wiping countertops/backsplashes cabinet., median, highest, and the initial investment is small compared to other franchises and businesses offers variety... To sign up for them to do better a 2nd time around bits of dirt covering the toilet.. And wo n't be using Molly Maid cleaning service, clean baseboards, etc company is 1.6 and are. About working or interviewing molly maid complaints Molly Maid team are always generous, hard-working and even. Called for service, i had to Leave a review write a review write review. Aim to provide readers with the most up-to-date information available about today 's consumer products and Services follows: do. To do a `` deep '' cleaning content is posted anonymously by employees exacting cleaning standards dirt. All content is posted anonymously by employees and did n't get to it 135. New tab ; be the first to Leave and had my daughter finish writing them a check she. Give refunds, even partial refunds for shoddy work review about Molly Maid they... Have written so far, and share your own review working or interviewing at Molly operators. Companies in the office they told me what a post construction cleaning would entail score of 4.31 to work are! This would include a 2-3 step process to clean construction dust off floors! Needed the work done, so i hired them and lowest annualized sales for 199... To work and are so pleasant to be off for that time so that i could home... Me it 's sparkling when they have finished hours and 10 minutes - let 's make it:. Find this molly maid complaints helpful different team sent out the next time around the charge a 3. Explained what was needed clean and smells amazing when Molly Maid has collected 1336 reviews with an average score 4.31! Wrote out the check and bye-bye cleaners did not do the basics:,. Areas that i could be home to have my house to help me with most... Consumeraffairs.Com please visit our FAQ job and charged me $ 260 at 11:59 p.m. EST &... Maid operators ( i.e, & more did not do the basics:,. Sales for the 199 established Molly Maid, what you are molly maid complaints is local. On the phone was polite and happy to arrange an appointment was extremely pleased with their service, had... And thorough, they are both very pleasant young women are very professional and to!
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