My review would be much the same, although my pasta was too salty. I wasn’t considering it at the time, but if I had used United MileagePlus miles, it would have cost … But like I said before, these slimline seats do not provide the best cushioning for your rear end and are not the most comfortable for long-haul flights. The 787-8s have a larger hump than the 787-9s. Seat map of the Boeing 787-9 (789) Business First class consists of 48 flat bed seats that have 180 degrees recline. Majority of us ride in the back. Giving you the best information on miles and points so you can take better trips and live better stories. Over the last few years, I had the opportunity to fly almost every aircraft type in United’s long-haul fleet. Sign up to receive a single weekly email with recent posts and other travel news. Simple Flying reached out to United, however, United did not comment in time for publication. by James DozerLast updated October 20, 2019. In August, United’s team decided to resume work on Polaris and Premium Plus retrofits to the Boeing 787-8 and 787-9 Dreamliner fleet.Before the crisis hit, United Airlines was working on rolling out its new Polaris business class cabin across its fleet of aircraft. Did you end up taking the $25 voucher or the miles? The touch-screen IFE system is very responsive and included over 100 moves plus TV shows and a moving map. Review: United Airlines Boeing 787 Economy Class, Paris to San Francisco, A trip of Firsts: United 787 Business Class to Africa, United Releases New Travel Packages for Economy Class. If so, please give me your feedback in the comments section below. Live and Let's Fly is owned by Award Expert, LLC. Our plane, an almost brand new Boeing 787-9 Dreamliner (registration SP-LSA), was fortunately already ready at the gate. But I’d still choose United due to the power ports and functioning wi-fi. If you have sciatica issues or problems with leg numbness during flight, I would recommend this inflatable seat cushion. The bottom slides forward as the back reclines. LOT Premium Economy in the Boeing 787-9 – Boarding LO3. Business First class consists of 48 flat bed seats that have 180 degrees recline. That was followed by a second drink course and main courses. Because the 787-9 was purchased to fly some of their longest and most prestigious routes, Air Canada configured the economy class cabin to be quite spacious and comfortable (at least when compared to grungy ‘ol A320’s). Not included in the spec is the part where the seats now recline with an articulating base. Something quite easy to improve but anything bigger might not fit into their mini food trays. First sections contains 5 rows of seats per 6 seats in each. A pretty comfy place to be for a shiort-ish 4 hour flight to Toronto! Finally, 90 minutes before takeoff breakfast was served. The premium economy cabins are pretty standard throughout United’s fleet, so there aren’t many surprises here. On a recent flight from Singapore to San Francisco, WiFi was priced at $8.99 for one hour, $14.99 for two hours and $29.99 for the full flight. That’s it. This looks better than the pretentious crap served on your last flight ( ie caviar and assorted rabbit food with names no one ever heard of). We never sell your info. So those are my two recommendations for United’s economy class seating. This site is for entertainment purposes only. A pillow and blanket were waiting at each seat. It’s nothing major but worth noting here that if you have long legs, you will have to cant your legs away from the emergency exit doors slightly. It would be very interesting to see your experience with them compared to fellow partner UA as well as BA. I had been keeping an eye on fare deals for a getaway and when this sale to Europe slipped through my fingers with my heart already set on a trip, I shifted my focus west — much further west. United’s 787-9 sees more economy seats on board. United's Economy Plus section has a configuration of 3-3-3. I do find I need to place the pillow in the small of my back for proper support. Unfortunately, United does not offer a premium economy product and still has a 2-class cabin. We may receive compensation when you click on links to those products. United new Boeing 787-10 entered service on Jan 7th 2019. You write: “Finally, 90 minutes before takeoff breakfast was served.”. I took a trip to Switzerland and Germany at the end of last week so that my wife would not have to fly back to Los Angeles alone with my two-year-old. United’s 787-9s have two economy class cabins with all seats in a 3-3-3 configuration. That worked like a charm since the couple next to me was traveling together. My ravioli was perfectly acceptable and came with a side salad with balsamic vinaigrette dressing and a white roll with butter. How disgusting must people be to leave a mess like that? On the 787-9 the changes are similar to the 788, though not quite as drastic. As you can see with the table below, the trend with United’s newer aircraft is to stuff more passengers in and provide less comfort. Unsubscribe at any time. I say “tolerable” instead of “great” because I just cannot sleep well in economy class seats. However, United’s 787-9 Dreamliner offers a recline of only 7cm (3”), which barely registers if you want to have a lie down. Thanks for reading! "I just booked Economy Plus, seat 27A for a trip from SFO to TLV (Tel Aviv), 14 and 15 hours respectively round trip/nonstop. The screens would freeze and the purser reset the system several times. I would not do a longhaul in standard economy. A positive UA review? Thrown Off a United Airlines Flight for Taking Pictures! Die Dreamliner bieten bei Air France 276 Sitze, während es bei KLM 294 in der 787-9 sind, was daran liegt dass die Niederländer keine eigene Premium Economy-Kabine einbauen. Apparently you did not try to eat with their child-play mini-size flimsy plastic utensils !!!??? Unlike the Lufthansa A380, there are two power ports per row of three seats in addition to a USB charger on the setback monitor. Matthew is an avid traveler who calls Los Angeles home. Thanks to my status with United, I was able to assign a seat in the Economy Plus cabin at no extra cost, which offers up to five extra inches of legroom. United’s in-flight entertainment system is programmed with a huge selection of the latest movies, TV shows, video games and audio entertainment. One direction was superb and the other very average (do the required job and not much more). The front economy class cabin features Economy Plus, while the rear section is branded United Economy. Look at this: I’m not sure whose job it is to clean it, but I cleaned it up a bit myself. If you can deal with the increased noise, then these seats are a good choice. Review: United Airlines 787-9 Economy Class Los Angeles To London, United Airlines' new Polaris seat is a huge improv. Seat Pitch United Airlines Boeing 787-9 Dreamliner Economy Plus Cabin. Most Economy seats have a recline of 4-6 inches so any increase is an advantage but the lack of much extra recline is a real downside of the United Premium Economy offering. Then again, not everyone can dish $6,000 (or 30,000 miles and $600 each way on top of the ticket price for every flight) for J seats. Row 27 is the emergency exit row for the economy class cabin. However, it might have been more expensive because this was an ultra-longhaul flight? Do you have any other seats that you prefer? In Economy? Auf Grund der attraktiven Meilengutschrift bei Singapore Airlines KrisFlyer und der United Status Challengeentschieden wir uns für ein Routing, welches uns ausschließlich in der United Economy Class über Newark nach San Diego führen sollte. In regards to seat recline, on United’s 787-8 aircraft, the seatbacks recline and the seatpans move forward for a total of 5 inches of recline. It isn’t just biz getting a big revamp on the 787-9. This 8,000-mile, but low-traffic journey was made possible by Boeing's new 787-9. The fruit + yogurt + muffin + eggs made for a very nice breakfast. Boeing 787-9 operated by United Airlines may transport 252 passengers in three classes. The other negatives to these seats are the lack of overhead storage bins, no under-seat storage during takeoffs/landings and the increased noise from fellow passengers. The omelet was also really the same thing served in business class…and quite tasty I might add. It looks a little funny but trust me, you will get a more restful sleep with this product than with any other sleep product. The colonial #architecture of #mumbai is stunning. Initially the new 787-10 is flying between Newark and Los Angeles and San Francisco (from Feb 14th). According to United, the new configuration of 787-8 will have just 28 Business Class seats, instead of the current 36, and 21 Premium Economy seats. Usually I will book window seats so I have control over lighting for meal pictures, but since United usually locks the windows on the 787, I took an aisle seat in the center section so it would be easy to get out. Matthew – thank you so much for these economy class reviews. You won’t be bored on a United flight, that’s for sure. As a point of comparison, United’s new 777-300ER economy class seats provide 17.5 inches of width, 31 inches of pitch and the same 3 inches of recline and United’s older Boeing 777-200 economy class seats provide up to 18.3 inches of width, 31 inches of pitch and 5 inches of recline. If you find it hard to sleep on airplanes because your head bobs back and forth, I would recommend you looking into a GoSleep 2-in-1 travel sleep mask. That gave me a few minutes to wait in the United Club prior to the commencement of boarding at 4:55 PM. Of course, experience depends quite a bit on the crew. The United Airlines Boeing 787-9 version present here is configured with the following cabins: United Polaris Business Class - 48 open suites feature a seat that transforms into a fully lie-flat bed United Premium Plus - 21 recliner style seats feature additional legroom and wider seats than the ones in Economy … Each United Boeing 787 economy class seat is equipped with an adjustable headrest, personal seat-back entertainment system, USB port, overhead air vent, reading lamp and 2 universal electrical outlets per 3 seats. My last UA flight in February 2019, on that very routing while seated in Y, I was loudly accused of being a amenity-kit-thief by the FA because I was wearing some of the UA-branded eye masks. My first time flying United ever (My company usually sends me on BA/OW… yeah my company has a Economy-only travel policy… even for the CEO), and I have to say I have never been so well-fed in Economy before! I was going back to Australia, and right before I was leaving, United opened a new route: LAX to MEL, Melbourne. Spotted four #polarbear outside of #longyearbyen -, One of the best crews I have ever had the pleasure, Next stop ARN! The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances. I’m not sure but it looks like internet prices have gone up recently as I don’t remember paying this much for WiFi before. I never leave home without it. Economy Plus is perfect for travelers who may not want to splurge on First or Business class, but need a little extra comfort for long-haul flights. United’s official published spec for the seat recline on the –9 type suggests that the recline is limited a bit more than the –8 type. The whole crew was friendly. That’s a paltry amount, but the problem itself was paltry. What a joke UA FA’s are turning into. The FA wouldn’t even consider my response in saying there were an old pair I had kept from some time ago, he just kept pointing and yelling ‘thief’ into my face. Impossible! United Airlines took delivery of its first 787-10 Boeing Dreamliner on Monday and in one fell swoop became the first U airline to take delivery of this Dreamliner variant and the first airline in the world to operate all three Dreamliner variants (787-8, 787-9 & 787-10). Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. @Mosies: How horrible. Hi Matthew, would you still rate the flight the same in eco if you have to do it on their SFO-SIN route or IAH-SYD route. A hard reset is they shut the power off and restarted it. No complaints at all on service. These seats are now considered “preferred” seats, which come with a small fee to select them. Premium Plus on the Boeing 787-9. Choices were pancakes or omelette. I did write in to Customer Care and asked for an written apology from the FA or anyone in their chain of command. The aisle seats in the middle column of seats are the best because you will be bothered less with people needing to get out. There’s a positive implication on that front — the subfleet of 787-9s will feature new Polaris seats , so you’ll be guaranteed new Polaris seats on these ultra long haul flights. Most bloggers never fly longhaul so I’m sure this review will be appreciated by many. This content has not been approved or otherwise endorsed by any of these entities. Editorial Disclosure: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, hotel, airline, or other entity mentioned herein. @G: For sure. Flying a United Airlines Boeing 787-9 soon? I’ll vouch, having done the SFO-SIN rt in the past couple of weeks. This post contains references to products from one or more of our advertisers. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. All very useful stuff for someone now retired and flying economy plus on his own dime. Although I probably could have upgraded, I’ve reviewed the Los Angeles to London flight twice this year already in Polaris Business Class and figured an economy class review would be more helpful. Additionally, both 27A and 27L lack windows due to the positioning of the emergency exit doors and there is a slight hump that protrudes from the emergency exit door into your leg room. As @JohnC said, a hard reset is simply, in the immortal words of The IT Crowd, “they turned it off and back on again.”. United’s 787-9s have two economy class cabins with all seats in a 3-3-3 configuration. Just one minor correction if I may. Finally, he did a “hard” reset (whatever that is) and everything came back on and started working. Review: Los Angeles to London in United 787-9 Polaris Business Matthew Klint April 24, 2017 32 Comments I’ve asked my six-month-old son Augustine to offer his thoughts on his very first flight, from LA to London on United Airlines in Polaris Business Class. Economy Class provides an above-average seat pitch of a generous 81cm (32”), more than the 79cm (31”) Qantas provides in Economy on its A380 on the same routes. One of United’s best feature is its extensive media collection. They plan to start offering a premium economy product starting December 3, 2018. Photo: Getty Images Moving forward with retrofits. Disposable headphones are provided for free. Wi-FI worked well and the cost for the flight was $26.95. Immigration was quick thanks to Global Entry, and we headed to the Polaris Lounge. The one way fare in Polaris Business Class can be as low as $599 so this is an excellent way to try out a brand new 787 with the latest Business Class seats flying domestic. All of United’s Dreamliners are equipped with satellite-based WiFi to keep you connected to the real world. United Boeing 787s are configured in a very tight 3-3-3 layout in economy class. Passengers can select these seats at any time for no additional fee. https://www.seatmaestro.com/.../united-airlines-boeing-b787-9-dreamliner This site does not include all card companies or credit card offers available in the marketplace. United has their Economy set up in a 3-3-3 format. The United Premium Economy seat recline is not a whole lot more than in Economy but the legrest and a footrest make up for this and there is plenty of legroom. United has decided to configure their Dreamliner in a 3-3-3 layout. A very limited audio selection was also available. Did you complain to UA? But dear @flysas , next time if I a, Ready for #PIA from #MAN to #JFK -- we will be rac, Another room with a beautiful view... #hyattregenc, Enjoying #shanghai with @onemileatatime from the i, From my front gate to my boarding gate in 15 minut, @malaysiaairlines #747 out of retirement and in se, View from my 61st floor room at the beautiful bran. Wouldn’t we all rather have a lie-flat seat? United 787 business class bottom line. This self-inflating seat cushion is perfect for economy class seats and will give your rear end a bit of relief from the hard seat. I nearly died (exaggeration) in regular economy from HKG-ORD. Finally, a shout-out to a young FA who went by “T” and worked my section. Additionally, these newer aircraft are configured with slimline seats that do not provide the best lumbar support for your back or padding for your rear end. These seats provide 17.3 inches of width and 32 inches of pitch. United Airlines offers Economy Plus on all of its aircraft as well as United Express aircraft equipped with a first class cabin (Bombardier CRJ700, Embraer E-Jet and some Bombardier Q400s). #avalanchelake at beautiful #glaciernationalpark -, Observation car aboard #amtrak #coaststarlight jus, #travel is the spice of life, but there is no plac, The Death Of First Class On Asiana Airlines, Air Serbia Plans 12 New International Routes, United Airlines Responds To Civil Unrest At U.S. Capitol, United Airlines Bans Emotional Support Animals, United CEO Praised By Flight Attendants Union. In other words, if you have a device plugged into the outlet, the person seated in the middle seat might unintentionally knock it loose with their legs. Seats in row 27 offer a ton of legroom but will be slightly less wide than the other seats because the tray tables and IFE monitors are located in the fixed armrests. It’s a shame that their newer planes lose 2 inches of recline and provide less comfort for their passengers. 8. Will miss the @united #globalfirstlounge at #ord. I compare all my flights now to an around-the-world business trip in 1998 to Hong Kong and London via UA 747 in First Class with superb service throughout. Choices were General Tso Chicken or cheese ravioli with tomato sauce. Storage-wise, the United Boeing 787 Dreamliners have huge overhead bins so all your items can go up above and your personal item can be kept under the seat in front of you. Please view our advertising policy page for additional details about our partners. But on United’s 787-9 aircraft, only the seatbacks recline a total of 3 inches. From London, I booked a BA flight to Basel, Switzerland. After using a $200 voucher, I was able to book two round-trip tickets from Newark (EWR) to San Francisco (SFO) to Singapore (SIN) for $504 each. Get the best seat possible with our United Airlines 787-9 seating chart and traveler seat reviews. The 787-9s will maintain 48 Business Class seats but will get 21 extra Premium Economy seats. Have you considered trying NZs Y & Premium Y LAX-LHR? The breakfast looked more plentiful than the dinner. United Airlines is continuing its 787 retrofits. Please view our advertising policy page for additional details about our partners. Midway through the flight, FAs came around with a mid-flight snack, which was a turkey sandwich and M&Ms. Aviation geek, fitness dork and overall nerd. OK, not really. At over 17 hours, this would be the longest non-stop flight I have ever flown. A good solution to this dilemma is to pre-order a specialty meal such as a vegetarian or gluten-free meal prior to your flight. I took the exact same flight a week before you… I took United’s one year old 787-9 to Narita. Photo: United Airlines Overall. The front economy class cabin features Economy Plus, while the rear section is branded United Economy. Especially on planes with limited recline like this one, the GoSleep travel sleep mask will gently support your neck and head and prevent your head from bobbing back and forth during sleep. When I use this, I find that I sleep longer and wake up more rested without any neck pain. Let me first say that any economy seat for 8+ hours is going to be uncomfortable. We arrived at Gate 23N on time for the beginning of the boarding at 4 pm. If you have long legs and a good set of noise-canceling headphones, these are the seats for you. Need to stay productive? My second favorite economy class seats are row 38 on the 787-8 and 41 on the 787-9. Last week I paid $40 for only 20 mins of WiFi of UA SFO-LHR. Aircraft: Boeing 787-9 Dreamliner San Francisco to Singapore Depart: 10:35 PM on Monday Arrive: 6:45 AM +2 on Wednesday Duration: 17hr 10mn Seat: 34F Economy Class. Der Ticketpreis w… I’m just glad I don’t have to do it. And what is this? Your Y flights on Lufthansa and BA, would they have been better / more comfortable if you were flying Y-plus? Unfortunately for me, the majority of those flights were in economy class but fortunately for you, I have enough experience with them now to give you some practical advice on which seats are best and better than others to choose. 3 years ago-:- Message from Tripadvisor staff -:-This topic has been closed to new posts due to inactivity. Save my name, email, and website in this browser for the next time I comment. Don't Leave Home without the Latest Tips and Tricks! . While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. The Polaris cabin offers the same 48 seats in the new layout as it does in the current configuration, though now with direct aisle access for all passengers. For now, United has not officially confirmed the seatmap for retrofitted Boeing 787 aircraft. Too many out of touch bloggers that simply focus on the premium cabins. United 787-9 Economy Class seat 27A. If you are sensitive to noise and chatter, these are not the seats for you. United’s Economy Plus is a great solution. I did appreciate the proactive touch. And the food was even quite tasty as well! We'll never sell or share your information with anyone. With hundreds of hours worth of on-demand entertainment, United can keep you entertained for even the longest of long-haul flights. Learn to how to find the cheapest awards. No premium economy (yet) on the 787-9 and I don’t know that we will ever see it. United offers a very tolerable economy class onboard its 787-9 in Economy Plus. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. 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